Frequently Asked Questions

At iClassPro, we understand that choosing the right website solution for your school is a significant decision. This section addresses some of the most common questions we receive about our services and features, as well as discusses the benefits of partnering with us. Whether you're curious about our software integration, website customization, or how we can help streamline your operations, we’ve got you covered.

What services does iClassPro offer?

iClassPro provides comprehensive website solutions specifically designed for cheer, swim, and gymnastics schools. Our services include 12+ website design layouts, integration with our customer portal, and DIY self-paced support to ensure your online presence is effective and user-friendly.

How can a website benefit my school?

A user-friendly designed website can enhance your school's visibility, attract new students, and provide essential information to current families. With features tailored for teaching facilities, your website can streamline communication, showcase your programs, and facilitate online registrations with less clicks to find what the site visitors are looking for. It does all this as well as enhancing your SEO results with the intergraded customer portal within your business domain.

Is it easy to update my website?

Absolutely! Our websites are built with user-friendly content management systems that allow you to make updates quickly and easily. Whether you want to add new classes, update new images or videos, or post announcements, you can do it all without needing technical expertise. No coding needed with our easy drag and drag editor widgets.

What kind of support does iClassPro provide?

Our team is here to help you with any user functionality questions or concerns you may have, ensuring your website operates seamlessly. You can reach us via email at webservices@iclasspro.com, Monday to Friday, from 9 am to 5 pm Central Standard Time.

Please note that requests to schedule educational calls, training, or support that goes beyond standard functionality will incur charges for support services.

Empowering Your  Business

At iClassPro, we are dedicated to providing innovative website solutions tailored specifically for cheer, swim, and gymnastics schools. Our mission is to support teaching facilities worldwide by streamlining class management and enhancing the online experience for both instructors and students.

Onboarding + Go Live Checklist

Our team will provide a few page designs, drop in your logo and brand colors to get you started. You have the ability to fully customize your website however you’d like. You can add as many additional pages as needed and use the drag and drop editor to create custom page designs.

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SEO and Marketing

Our integrated websites include pop ups and forms with advanced targeting options that can deliver your message to site visitors at the right time. 

Discover Features

Publish Site

Discover how to prepare your website for launch, publish your content, and seamlessly link the website to your domain with our comprehensive step-by-step DIY DNS go live guides.

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Frequently Asked Questions

  • What web services does iClassPro offer?

    iClassPro provides comprehensive website hosting tailored specifically for cheer, swim, and gymnastics schools.

    services with exclusive access to the 

     integration customer portal. 

  • How can iClassPro benefit my school?

    By utilizing iClassPro web services, your school can enhance operational efficiency, and provide a seamless experience for your students and their families. Our platform is designed to help you focus on what you do best—teaching and training.



  • What is included in the standard new site onboarding?

    • Website Editor: The DIYintegrated website is an easy, do-it-yourself, drag-and-drop website builder to help you craft your website masterpiece. Your customer portal is seamlessly integrated into your website, creating a better experience for your customers.
    • Layouts: Our team will provide a few page designs, and drop in your logo, and brand colors to get you started. 
    • Training: DIY support included self-paced training vidoes and guides.

    Need additional website support?

    Our web team is here to help with design, onboarding, virtual training calls, technical support, SEO, configuration, and more.


    Simply submit your request to webservices@iclasspro.com with details about what you need, and we’ll send over a personalized quote.




  • Is support available?

    Yes! We have our Website Support Portal that your team can find training vidoes, guides, and tips. 


    We also offer email support for website editor questions: webservices@iclasspro.com


    Need additional website support?

    Our web team is here to help with design, onboarding, virtual training calls, technical support, SEO, configuration, and more.


    Simply submit your request with details about what you need, and we’ll send over a personalized quote.



  • Can I customize my website?

    Absolutely! We provide customizable layouts that allow you to reflect your school's branding and style. You can easily modify colors, logos, and layouts to create a unique online presence.


    Our team will provide a few page designs, and drop in your logo and brand colors to get you started. You can fully customize your website however you’d like. You can add as many additional pages as needed and use the drag and drop editor to create custom page designs.


    You can make changes as needed once you website is live republishing changes on the go quick and easily! 

  • Do you offer Improvement to Google Tag Manager and/or Google Analytics?

    We can include your GTM or Analytics code for you at launch, or it can be added at any time thereafter. Also, your website comes with a handy dashboard that will show you the most commonly referenced website statistics at a glance when you log in to your website. 

    Learn More
  • Can I connect my Google Business Profile to my site?

    Connect a Google Business Profile to keep business info synced everywhere. For detailed information, see Connect and Sync Your Google Business Profile.


    Add Additional Locations

    To add additional locations:


    In the side panel, click Content.


    Click Business Info.


    Click More Actions.


    Click Add Another Location.

  • How secure is my data with iClassPro?

    We prioritize your security. iClassPro employs industry-standard security measures to protect your data and ensure that your information is safe and secure.
  • How do I get started with iClassPro website?

    Getting started is easy! 


    Once you have completed your Premium subscription upgrade we will send you an Intake form called the Information Sheet. Once we have the intake form the countdown will start. 


    You will receive access to your new site within 5-7  days from the time your information sheet is received. 

  • What site stats and analytics are available?

    Site stats show detailed analytics about how many visitors your site gets, where they are coming from, and which pages they have visited. Analyzing this customer information can help you make more informed decisions to improve your site and your business.


    We record and display full statistics for your site, per device, so you can view exactly what users are doing on desktop, tablet, and mobile. If you are not seeing any statistics, likely a user has not yet visited the site (it takes 24 hours for stats to update). If you are using a mobile-only site, ensure the redirect is installed and is redirecting users to the correct site.


    To see statistics on the site performance, in the side panel, click Stats. This shows a general overview. To see more detailed stats, click Open Full Stats.

    Learn More
  • What SEO services are included?

    iClassPro website platform has built-in SEO features such as AI SEO assist, page recommendations, and analytic tools. 


    During the initial website launch, our team will assist with the SEO configuration of the pages within your website ensuring the pages are properly configured. 


    However, at this time, we do not offer SEO services or content creation. 


    Learn More
  • How does the Blog work?

    Use the blog editor to set up a new blog and add posts. Two editing modes work together seamlessly so you can design the perfect blog for your business and update it easily with new posts that look great, have the content you want, and are optimized for SEO. 


    Manage Posts allows you to do the following:

    • Create new posts
    • Access post settings via the gear tool
    • Search posts by title and author
    • Sort posts by status – draft or published
    • Preview, duplicate or delete posts
    • Edit posts by selecting the editing tool, clicking on the post name or clicking on the post thumbnail
    • Publish or republish posts

    Import Posts

    Posts can be imported from an outside blog if the blog has a valid RSS feed. For more information, see ImportBlog Posts from RSS Feeds.

  • How do I publish my new site?

    Once you have completed (or are close to your target date) you will need to schedule a Go Live meeting on the scheduled day and time with our website developer. This meeting normally takes 20 minutes. You will need your domain account username and password - during this call our web developer will update your domain DNS settings completing the final step to the website publications. 


    We note that most site propagate within 2-8 hours hours some domain providers may take up to 24 hours. This is something you will need to confirm with your domain provider to anticipate any downtime.  


    To scheduled your go-live call Tuesday- Thursday 9am - 3pm Central Time unless you are located in another country we can work try to cordniate a call within reasonable windows of time.  


    We need 5-7 business day notice to ensure we can properly prep your website!  

  • Do you offer Contact Form integration?

    Yes! You can connect to several sources from HubSpot, to MailChimp, Google Forms, Active Campaigns, and more! 

  • Is there a demo available?

    Yes, iClassPro offers a demo during the Premium Onboarding process with the sales and onboarding team. To schedule a demo contact sales@iclasspro.com.


    The website team typically does not offer demos of the website application ;however, you can view the videos and gudies on the Go Live Checklist.


    VIEW NOW!
iClassPro has transformed our gymnastics school! The website is user-friendly, and our parents love the online registration feature. We've seen a significant increase in enrollment since we made the switch. Highly recommend!
Sarah Johnson
3 months ago
Our swim school has never been more organized! The iClassPro website allows us to manage classes and communicate with parents effortlessly. The support team is always there to help us when needed.
Michael Smith
6 months ago
Thanks to iClassPro, our cheerleading program has grown tremendously! The website is visually appealing and easy to navigate, making it a breeze for our families to sign up for classes.
Emily Davis
1 year ago
The features offered by iClassPro are a game-changer for our gymnastics facility. From scheduling to billing, everything is streamlined. Our staff and parents are happier than ever!
David Brown
2 years ago

Need More Help?

Our web team is here to help with design, onboarding, virtual training calls, technical support, SEO, configuration, and more.

Simply submit your request with details about what you need, and we’ll send over a personalized quote.

Contact Us