Web Services Support

DIY Website Go Live Checklist


We have developed a checklist to assist you in the process of preparing your new iClassPro integrated website for launch. In addition to the checklist, you can find our FAQ page here, which addresses common questions and answers related to the integrated website solution and support.


What to expect:

Upon successfully upgrading to the Premium plan and indicating your desire for a new integrated website, we will provide an Information Sheet for you to complete, marking the start of your new website project. Your organization will choose a layout from our selection of templates.

 Not yet a Premium subscriber? Please start here. Our team is happy to help get you started with a new website and several other exciting, powerful tools for your business!


Get ready to launch your new website! Finalize the steps following using the self-paced training videos >>>


1. Getting Started

Tip: We suggest bookmarking this page for quick access to guides and tutorials and an easy editor login shortcut!


2. Site Structure and Pages Content:


3. Editing Content & Design


4. Integrations:


5. SEO

  • SEO basics: 
  • Page SEO: page names, URL, indexing, and links
  • Meta Titles
  • Descriptions & Image alt text
  • Google Analytics is found on the current live site. You will have access to add at any time as needed. See instructions found here as needed.


6. Publishing and Going Live


Please read the very important details below and watch the Go Live Prep Training Guide here.

  • Preview your site before publishing from your editor's main top menu bar > go to Preview mode
  • Set pages that are still in development to DRAFT status so that you can continue to work on those pages as needed.
  • Schedule publishing or go live, 2-3 day notice email to webservices to schedule DIY Scheduling options here to ensure your site is ready!
  • You will need access to your domain hosting account, such as GoDaddy. If you are a new business and need a new domain, please start here for more help!
  • Post-launch tips (analytics tracking, backups)


Need technical help with your website DNS or domain connection? Our web development team offers a 30-minute support call, including 30 minutes of preparation time, to help review and assist with your setup. Rate: $150/hour. Request to schedule at webservices@iclasspro.com. 

TRAINING VIDEOS AND TIPS:


Check out our self-paced videos below for a step-by-step guide on using the editor to transfer your business details, including programs, classes, camps, and parties, along with any necessary business images and videos.

  • CMS: Business Info & Collections

    Content CMS Folder: 

    • Media Manager: upload and import images, videos, icons, and files. 
    • Business information 
    • Social Media
    • Hours of Business 
    • Collections 
    View Video

  • Branding & Theme

    We will get your theme started for you with your new website however you can easily add or adjust your website theme colors, buttons, and fonts across the site. 

    View Video

  • Create & Duplicate New Pages

    How to duplicate pages from your website to keep the design and layout as well as how to use the new page builder tool selecting pages from a library of classes, teams, events and more! 

    View Video

  • Widgets (Drop and Drag Editing)

    Overview of how to use the drop and drag widgets. For a full library of widgets and how they work see  https://support.iclass.pro/add-edit-widgets#

    View Video

  • Editing and Adding Rows

    How to edit rows within the website pages. Tips on editing, copying, and pasting, to use the designed sections to easily create content. 

    View Video

  • Button Linking

    How to link to buttons to existing pages, popups, customer portal dynamic pages, external web addresses, and call-to-action emails/calls. 

    View Video

  • Customer Portal Linking

    How to link your iClassPro Customer Portal pages within your website. 


    As part of the Go Live prep our team will help configure your customer portal features, classes, camps, appointments, and parties as needed. You will then be able to easily copy and paste customer portal URLs to add your site as needed from the Content > Collections area of the editor. 

    View Video

  • Popups & Personalization

    How to create Popups and Personzialiation Rules 

    View Video

  • Contact Forms

    How to configure contact forms and data collection forms (applications/leads etc.) As well as how to customize the submissions, auto-reply, and integrations. 

    View Video

  • Editing Header & Footer

    How to edit the menu navigation pages, designs, and layout options. 

    View Video

  • SEO Settings & Back Up

    Overview of SEO Settings and How to Backup your website while editing. 


    See More: https://support.iclass.pro/introduction-to-seo  

    View Video

  • Go Live Prep

    Before your new site can successfully go live, please review and complete the following tasks. These steps are critical to ensure proper functionality, SEO performance, and a smooth launch experience.


    Please read the very important details below and watch the Go Live Prep Training Guide.

    View Go Live Prep Guide

Web Service Support Hours

Mon - Fri, 8 am to 6 pm (CT)

webservices@iclasspro.com


iClassPro offices will be closed in observance of the following holidays:
New Year's, Good Friday, Memorial Day , Independence Day, Labor Day ,Thanksgiving , Christmas


iClassPro Customer Support:

Visit the Customer Support Page

Integrated Website FAQ's

iClassPro Website Layouts

iClassPro Newsletter

iClassPro Blog

iClassPro Marketing Hub

Status Page



Launch Checklist for Your iClassPro Website

  • How do I test my website before launch?

    Conduct thorough testing by checking all pages, forms, and features.


    Use different devices and browsers to ensure compatibility and a seamless user experience by device in PREVIEW mode of your website. 

  • What if I encounter issues during the launch?

    If you have any issues, please contact your domain host support provider for assitance with the DNS changes provided in the instructions above. 


    GoDaddy Help: https://www.godaddy.com/help/contact-us 

    Network Solutions:  https://www.networksolutions.com/help


    Need technical help with your website DNS or domain connection?

     Our web development team offers a 30-minute support call, including 30 minutes of preparation time, to help review and assist with your setup. Rate: $150/hour. 


    Request to schedule at webservices@iclasspro.com

  • Can I make changes after launching?

    Yes, you can update content and make adjustments post-launch. 


    Regular updates are recommended to keep your site fresh and engaging.

  • Where can I find more resources?

    Explore our resource center for guides, tutorials, and best practices to maximize your iClassPro website's potential.

  • I need Web Design, Development or Tech support

    Key Creative offers Al La Carte add-on services. Contact webservices@iclasspro.com to hire a personal website expert! 

    • Logo Design
    • Website Design 
    • Content Transfer Assistance 
    • Custom Website Development 
    • Kickstart Intial Setup Help 
    • Onboarding & Educational Training 
    • Technical Support 
    • Technical Developer Go Live Support 

Frequently Asked Questions

Our FAQ page is designed to provide you with answers to common questions about your iClassPro integrated website. Whether you need help with setup, features, or troubleshooting, you’ll find the information you need to ensure a successful launch.

Visit FAQ Page