Web Services Support

DIY Website Go Live Checklist


We have developed a checklist to assist you in the process of preparing your new iClassPro integrated website for launch. In addition to the checklist, you can find our FAQ page here, which addresses common questions and answers related to the integrated website solution and support.


What to expect:

Upon successfully upgrading to the Premium plan and indicating your desire for a new integrated website, we will provide an Information Sheet for you to complete, marking the start of your new website project. Your organization will choose a layout from our selection of custom templates. We kindly ask that you allow 7-10 business days from the date you submit the Information Sheet to when you will receive editing access to your new website. Not yet a Premium subscriber? Please start here. Our team is happy to help get you started with a new website and several other exciting, powerful tools for your business!


To prepare your new website for launch, please complete the following using the videos:


1. Getting Started

Tip: Bookmark the web support portal for quick access to guides and tutorials and an easy editor login shortcut!


2. Site Structure and Pages Content:

Quick Add Page Step-by-Step :

  1. Go to your dashboard → Pages
  2. Click “Add New Page”
  3. Select a Page Builder, Blank Page, or Designed Page - there are predesigned pages that can be used with the AI Page Builder feature, or you can create new blank pages or duplicate existing pages as needed.
  4. Name your page and click Save
  1. To reorder your pages and adjust the site navigation menu, use the Pages panel. Each page has a settings icon that allows you to change the page status to "Draft" or hide the page from the navigation menu if necessary. Additional page settings can be found in the Page guide.
  1. Menu → Personalization → Popups → Add New
  2. Choose type (promotion, announcement, subscription)
  3. Edit content, timing, and placement
  4. Save and preview


3. Editing Content & Design

  • Branding: Site Theme: Adjust fonts, branding, color pickers, and more.
  • Adding/removing sections and rows
  • Buttons
  • Customer Portal Integration: Note: Our team will assist with the initial customer portal integration as part of the Go Live prep to help you get started using the content on the pages set to go live such as classes, camps, events and all other features POS, News and Meet the Staff; however, your team will manage the urls and buttons going forward.


4. Integrations:


5. SEO

  • SEO basics: 
  • Page SEO: page names, URL, indexing, and links
  • Meta Titles
  • Descriptions & Image alt text
  • Google Analytics is found on the current live site. You will have access to add at any time as needed. See instructions found here as needed.


6. Publishing and Going Live

  • Preview your site before publishing from your editor's main top menu bar > go to Preview mode
  • Set pages that are still in development to DRAFT status so that you can continue to work on those pages as needed. Each page setting (3 dots) to adjust Draft status.
  • Schedule publishing or go live, 2-3 day notice email to webservices to schedule DIY Scheduling options here to ensure your site is ready!
  • You will need access to your domain hosting account, such as GoDaddy. If you are a new business and need a new domain, please start here for more help!
  • Post-launch tips (analytics tracking, backups)

TRAINING VIDEOS AND TIPS:


Check out our self-paced videos below for a step-by-step guide on using the editor to transfer your business details, including programs, classes, camps, and parties, along with any necessary business images and videos.

  • Start Here: Content Transfer

    This video explains quick tips on transferring your context and content from your current website to the new website. 

    View Video

  • Theme

    We will get your theme started for you with your new website however you can easily add or adjust your website theme colors, buttons, and fonts across the site. 

    View Video

  • Content Folder

    Content Folder: 

    • Media Manager: upload and import images, videos, icons, and files. 
    • Business information 
    • Social Media
    • Hours of Business 
    • Collections 
    View Video

  • Create and Duplicate New Pages

    How to duplicate pages from your website to keep the design and layout as well as how to use the new page builder tool selecting pages from a library of classes, teams, events and more! 

    View Video

  • Widgets (Drop and Drag Editing)

    Overview of how to use the drop and drag widgets. For a full library of widgets and how they work see  https://support.iclass.pro/add-edit-widgets#

    View Video

  • Editing and Adding Rows

    How to edit rows within the website pages. Tips on editing, copying, and pasting, to use the designed sections to easily create content. 

    View Video

  • Button Linking

    How to link to buttons to existing pages, popups, customer portal dynamic pages, external web addresses, and call-to-action emails/calls. 

    View Video

  • Customer Portal Linking

    How to link your iClassPro Customer Portal pages within your website. 


    As part of the Go Live prep our team will help configure your customer portal features, classes, camps, appointments, and parties as needed. You will then be able to easily copy and paste customer portal URLs to add your site as needed from the Content > Collections area of the editor. 

    View Video

  • Popups & Personalization

    How to create Popups and Personzialiation Rules 

    View Video

  • Contact Forms

    How to configure contact forms and data collection forms (applications/leads etc.) As well as how to customize the submissions, auto-reply, and integrations. 

    View Video

  • Editing Header & Footer

    How to edit the menu navigation pages, designs, and layout options. 

    View Video

  • SEO Settings & Back Up

    Overview of SEO Settings and How to Backup your website while editing. 


    See More: https://support.iclass.pro/introduction-to-seo  

    View Video

  • Integrated Customer Portal Features

    How to display your customer protal features such as News, Point of Sale, Punch Passes, Meet the Staff, and more! 

    View Video

Web Service Support Hours

Mon - Fri, 8 am to 6 pm (CT)

webservices@iclasspro.com


iClassPro offices will be closed in observance of the following holidays:
New Year's, Good Friday, Memorial Day , Independence Day, Labor Day ,Thanksgiving , Christmas


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