Cross Domain Tracking



Setting up cross-domain tracking between your website and the iClassPro customer portal is essential for understanding user interactions across both platforms. You can achieve this using either Google Analytics 4 (GA4) or Google Tag Manager (GTM). Below is a guide for both methods, along with resources for further assistance. 

Note: This guide was created as a help resource; however, Google support team will be the best point of contact with any questions regarding the instructions and queries for the products and services. IClassPro does not provide analytics services at this time.   

Method 1: Setting Up Cross-Domain Tracking Directly in Google Analytics 4 (GA4) 

1. Access Admin Settings: 
2. Log in to your GA4 account. 
3. Navigate to the 'Admin' panel by clicking the gear icon in the lower-left corner. 
4. Configure Your Domains: 
5. Under the 'Property' column, select 'Data Streams'. 
6. Choose the relevant data stream for your website. 
7. Click on 'More Tagging Settings'. 
8. Select 'Configure your domains'.  
9. Add Domains for Cross-Domain Tracking: 
10. Click the pencil icon to edit. 
11. Enter your website's domain and the iClassPro customer portal domain. 
12. Ensure both domains are listed to enable tracking across them. 
13. Save Changes: 
14. After adding the domains, click 'Save' to apply the settings.  

For detailed guidance, refer to Google's official documentation:  Official Google documentation for Google analytics 

Method 2: Setting Up Cross-Domain Tracking Using Google Tag Manager (GTM) 

1. Access Your GTM Account: 
2. Log in to your GTM account. 
3. Select the appropriate container for your website. 
4. Modify Your GA4 Configuration Tag: 
5. In the 'Tags' section, locate your GA4 Configuration tag. 
6. Click to edit the tag settings. 
7. Enable Linking Across Domains: 
8. Within the tag settings, find 'Fields to Set' under 'More Settings'.  
9. Add a new field with the name 'allowLinker' and set its value to 'true'.  
10. Specify Domains to Track: 
11. Still in the tag settings, locate 'Cross Domain Tracking'. 
12. Enter your website's domain and the iClassPro customer portal domain. 
13. Save and Publish Changes: 
14. After configuring the tag, click 'Save'.  
15. Submit and publish your container changes to apply the new settings. 

For a comprehensive walkthrough, consider this resource: 

• Google Analytics Support: 
• For further assistance with GA4, visit the article found here.  
• Google Tag Manager Support: 
• For GTM-related queries, refer to the Google Tag Manager Help Center.  

By following these steps, you can effectively monitor user interactions across your website and the iClassPro customer portal, leading to more informed decisions based on comprehensive data. 

Additional Resources:  

1. Data Driven U 
2. analyticsmania.com 
3. blog.littledata.io 
4. directom.com