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Go Live Checklist


We have developed a checklist to assist you in the process of preparing your new iClassPro integrated website for launch. In addition to the checklist, you can find our FAQ page here, which addresses common questions and answers related to the integrated website solution.


What to expect:

Upon successfully upgrading to the Premium plan and indicating your desire for a new integrated website, we will provide an Information Sheet for you to complete, marking the start of your new website project. Your organization will choose a layout from our selection of 12 templates. We kindly ask that you allow 7-10 business days from the date you submit the Information Sheet to when you will receive editing access to your new website.


Scheduling Go-Live:

Once your team has finished the initial edits on the website and is ready to launch, our team will coordinate a go-live date with you and our web team to publish the new site. During this call, our web team will update your domain to direct it to the new site. Please ensure you have your current domain account username and password available for this meeting.


As part of the go-live preparation, we request that you notify us 5-7 business days in advance of your readiness to go live. This time allows our team to perform a final Go-Live quality check of your site to ensure everything is functioning optimally. During this final preparation, our team will integrate your iClassPro Customer Portal within your new website, completing the necessary setups for your editing pages and buttons.


Editing in Desktop: 

We recommend to begin editing the site in Desktop device. Once you have finalized the desktop edits, our team will help ensure that the site is optimized for both Tablet and Mobile device formats as part of our Go-Live quality checks. Additionally, we will complete the steps to embed your Customer Portal within the website as part of the final steps once the editing is finished.


Getting Started: 

  1. New Site Editing Access
  2. We will create your editor access using the information provided. You will receive a Welcome email.
  3. You can request additional editors as needed by providing their first and last names along with email addresses to webservices@iclasspro.com.
  4. Staff Permissions: https://support.iclass.pro/staff-permissons 
  5. Review the Training Videos & Tips! These videos cover the basis of transferring your content and setting up the new website.
  6. Themes 
  7. Colors - review and save up to 8 hex colors 
  8. Buttons - Primary and Secondary options. Select colors, fonts, and styling.
  9. Fonts
  10. Review Logo(s) - We will use the provided logo however you can add alternative versions of your business logo as needed.
  11. Content - Folder icon on left menu bar.
  12. Review Business Information Details: Location names, addresses, phone numbers and emails.
  13. Review social media URLs
  14. Add/Edit Business Hours 
  15. Business Text - To make sure your site always shows the most accurate and up-to-date content about your business,
  16. About Us
  17. Business Services
  18. Image Size Guidelines
  19. Media Manager - Here you can upload images, videos, files, and audio in mass. As well as import images from sites and social media accounts. 
  20. How to import media files 
  21. Audio 
  22. Video - file types, YouTube and Vimeo 
  23. Upload Documents/Forms
  24. Tip:  Image Resolution
  25. Creating and Duplicating New Pages 
  26. Review Pages: https://support.iclass.pro/pages-and-pop-ups 
  27. Home Page
  28. How To Rename and Duplicate Pages 
  29. Edit Page URL Slugs 
  30. Drop & Drag Pages - reorder and/or nest pages using the left menu 
  31. SEO Setting Per Page
  32. Review Privacy Pages
  33. GDPR
  34. Popups
  35. Welcome Message
  36. Newsletter
  37. Social Media and More.
  38. Page Navigation Menus - layouts and design
  39. Desktop
  40. Tablet
  41. Menu
  42. Transferring Page Content- Transfer content from the existing site to the new website in the desktop version first using copy/paste text. 
  43. Add Widgets - Text Box, Images, and Buttons
  44. Animation - enhance images and buttons
  45. Duplicate rows within a page, add new rows, move rows within the pages.
  46.  Header/Footers
  47. Header 
  48. Shrinking Header
  49. Footer
  50. Blogs
  51. Import Blog
  52. Contact Page & Forms 
  53. Reply Options 
  54. Automation Rules 
  55. Form Integrations 
  56. Google Tag Manager or Google Analytics
  57. Scheduling Go Live 
  58. Once you have finalized the website edits in the desktop version, please reach out to webservices@iclasspro.com to arrange a convenient date and time for publishing your new website. We kindly request a notice of 5-7 business days to guarantee availability on your desired date and time. Our recommended scheduling windows are Tuesday to Thursday between 9 AM and 1 PM CST.
  59. PRESCHEDULED MEETING WITH WEB DEVELOPER
  60. A Zoom Meeting will be organized with our Web Developer to facilitate the publishing of your site and updates to the domain for your new website. For more detailed information, please refer to the "what to expect" article here.
  61. Please have your domain hosting Username and Password ready for the scheduled call.


Web Service Support Hours

Mon - Fri, 8 am to 6 pm (CT)

webservices@iclasspro.com


iClassPro offices will be closed in observance of the following holidays:
New Year's, Good Friday, Memorial Day , Independence Day, Labor Day ,Thanksgiving , Christmas


iClassPro Customer Support:

Visit the Customer Support Page

Integrated Website FAQ's

iClassPro Website Layouts

iClassPro Newsletter

iClassPro Blog

iClassPro Marketing Hub

Status Page



TRAINING VIDEOS AND TIPS:

  • Content Transfer

    This video explains quick tips on transferring your context and content from your current website to the new website. 

    View Video
  • Theme

    We will get your theme started for you with your new website however you can easily add or adjust your website theme colors, buttons, and fonts across the site. 

    View Video
  • Content Folder

    Content Folder: 

    • Media Manager: upload and import images, videos, icons, and files. 
    • Business information 
    • Social Media
    • Hours of Business 
    • Collections 
    View Video
  • Create and Duplicate New Pages

    How to duplicate pages from your website to keep the design and layout as well as how to use the new page builder tool selecting pages from a library of classes, teams, events and more! 

    View Video
  • Editing and Adding Rows

    How to edit rows within the website pages. Tips on editing, copying, and pasting, to use the designed sections to easily create content. 

    View Video
  • Button Linking

    How to link to buttons to existing pages, popups, customer portal dynamic pages, external web addresses, and call-to-action emails/calls. 

    View Video
  • Contact Forms

    How to configure contact forms and data collection forms (applications/leads etc.) As well as how to customize the submissions, auto-reply, and integrations. 

    View Video
  • Popups & Personalization

  • Editing Header & Footer

    How to edit the menu navigation pages, designs, and layout options. 

    View Video
  • SEO Settings & Back Up

    Overview of SEO Settings and How to Backup your website while editing. 


    See More: https://support.iclass.pro/introduction-to-seo  

    View Video
  • Widgets - Part 1

    Overview of how to use the drop and drag widgets. For a full library of widgets and how they work see  https://support.iclass.pro/add-edit-widgets#

    View Video
  • Customer Portal Linking

    How to link your iClassPro Customer Portal pages within your website. 


    As part of the Go Live prep our team will help configure your customer portal features, classes, camps, appointments, and parties as needed. You will then be able to easily copy and paste customer portal URLs to add your site as needed from the Content > Collections area of the editor. 

    View Video
  • Customer Portal Features

    How to display your customer protal features such as News, Point of Sale, Punch Passes, Meet the Staff, and more! 

    View Video
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