Support

Site Overview

The Site Overview is your central location to view and manage an individual site. What you see in the side panel will depend on the features added to the site and the status of it, for example if your site does not have membership, you will not see the membership section.

To access the Site Overview for a specific site, click the Overview icon ().

Note

This is the default page for clients with access to a single site.

Site Overview

Next to the site, click the Overview icon () to see general information about the site.

Tip

Click the three dots menu () to Duplicate, Save as Template, Assign Label, Reset, or Transfer the site. Click the Edit icon to open the editor and make changes to the site. To preview the site on desktop, tablet, or mobile, click the Preview icon.

Stats

To see statistics on the site performance, in the side panel, click Stats.

Site Visits

The number of total site visits is listed, with desktop and mobile visits specified, to the right. The total site visits compared to the trend from the previous time period is displayed on the graph. Select a time frame from the drop-down to see a graph of the visits to your site over time. To see more statistics, click Open Full Stats.

Engagement

On the Stats card, click Engagement to see information about engagement actions being taken on your site. Only widgets installed on your site will display. You will see up to four engagements from the list below:


  • Click to Call
  • Form Submission
  • Click to Email
  • Click to Map
  • Click to Share
  • Click to Text

要查看有关参与度的更多统计数据，请点击“打开完整统计数据”。

Note

If none of the above widgets are in use, the Engagement tab does not display.






Customer Support Hours

Mon - Fri, 9 am to 9 pm (CT)

Sat, 9 am to 6 pm (CT)

(Chat Unavailable on Saturdays)

iClassPro offices will be closed in observance of the following holidays:
New Year's 2024 (Jan 1, 2024), Good Friday (March 29, 2024), Memorial Day (May 27, 2024), Independence Day (Jul 4, 2024) Labor Day (Sep 2, 2024), Thanksgiving (Nov 28 - 29, 2024), Christmas (Dec 24 - 25, 2024)

Visit the Customer Support Page


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